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Our continued desire to ensure our guests’ satisfaction is behind every decision we make. With this in mind, our “We’re not happy if you’re not happy” policy was created. The purpose of this policy is to remove any worry that you may have with your diamond buying experience. If the style of the ring is not perfect, exchange it for the one that is. If the diamond is not the perfect shape or size, exchange it for the one she’s always dreamed of.*** It is impossible not to WOW her with your engagement ring selection from The Source Fine Jewelers. We want to be happy at The Source and the only way we can be happy is if YOU are happy. This is our policy, but more importantly it is our promise.
At any time, you may trade in a single item of diamond jewelry toward another piece of diamond jewelry within the same category and receive full value of the original item toward the new purchase.2